Support Portal for Maintenance & Technology

FAQ & Common Issues 28

• Connecting To A Wireless Display
• I need to reset my password
• What is the Guest Wi-Fi Password?
• Forgot iPad Account or Sign-in Issues
• Staff Laptop Not Starting or Has A Black Screen

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Chromebooks 22

• Connect your Chromebook to Wi-Fi
• Manage Wi-Fi Networks
• Free Wireless Internet in Ottumwa
• Chromebook Sign-in Offline
• Use your Chromebook Offline

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Getting Started 10

• New Staff Technology Packet
• PowerSchool Learning How-To (Teachers)
• PowerSchool Learning How-To (Admins)
• Frontline - Signing In
• Frontline - Instructions for Employees

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Printing Related 5

• How to set a default printer in Windows 10
• Change Printing Preferences
• Scan to Email on Canon Copiers
• Scan to Myself on Canon Copier
• Register Prox Card on Canon Copiers (OHS)

A&A account solutions 6

• A&A Account - update email or name
• Set up an A&A Account
• A&A Account - how to access applications
• A&A Account - maintaining your account (change locations)
• A&A Account - Request Roles

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YouTube 3

• Youtube Restricted Mode
• Google Brand Accounts & Migrating YouTube Videos
• YouTube Approve/ Disapprove Is No Longer Visible

PowerTeacher 10

• How to Access the Teacher Dashboard
• PowerTeacher Pro Quick Reference Guide
• How to Run Birthday List - PowerTeacher
• How to Run Reports in PowerTeacher
• Transfer Scores in PowerTeacher Pro

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PowerSchool Public Portal 2

• How to Create a Parent PowerSchool Account
• Parent & Student Portal Quick Reference