Support Portal for Maintenance & Technology

FAQ & Common Issues 29

• Fix for x360 Machines with Traditional Promethean Boards
• Connecting To A Wireless Display
• I need to reset my password
• What is the Guest Wi-Fi Password?
• Forgot iPad Account or Sign-in Issues

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Chromebooks 21

• Connect your Chromebook to Wi-Fi
• Manage Wi-Fi Networks
• Free Wireless Internet in Ottumwa
• Chromebook Sign-in Offline
• Use your Chromebook Offline

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Getting Started 11

• New Staff Technology Packet
• PowerSchool Learning How-To (Teachers)
• PowerSchool Learning How-To (Admins)
• Frontline - Signing In
• Frontline - Instructions for Employees

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Printing Related 4

• Installing a District Printer
• Change Printing Preferences
• Scan to Email on Building Copiers
• Register Key Card on Building Copiers

A&A account solutions 6

• A&A Account - update email or name
• Set up an A&A Account
• A&A Account - how to access applications
• A&A Account - maintaining your account (change locations)
• A&A Account - Request Roles

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YouTube 2

• Youtube Restricted Mode
• YouTube Approve/ Disapprove Is No Longer Visible

PowerTeacher 14

• How to Access the Teacher Dashboard
• PowerTeacher Pro Quick Reference Guide
• How to Run Birthday List - PowerTeacher
• How to Run Reports in PowerTeacher
• Transfer Scores in PowerTeacher Pro

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PowerSchool Public Portal 2

• How to Create a Parent PowerSchool Account
• Parent & Student Portal Quick Reference