For help with your initial Cameyo use and other Cameyo queries, please refer to this article: https://esupport.ottumwaschools.com/support/solutions/articles/44001806328-getting-started-cameyo-virtual-applications-



Choosing an App: Adobe


Once you choose an Adobe application to deploy, a new tab will be opened, and your chosen Adobe program will appear. You will need to sign-in to Adobe at the beginning of each section, so choose the 'Continue with Google' option to sign-in.



Once you have signed in, you will see a pop-up that 'Your graphics processor is incompatible'. With this style of Virtual Machine, this is a known warning. You may just choose 'OK', and your pop-up will close enabling you to use your chosen Adobe application as you normally would. 



To Open a project, choose 'Open' in the upper right corner. If you have a project saved in your 'Creative Cloud', it will appear on this pop-up. To open a project previously saved to your Google Drive, choose 'On your computer' in the lower left of the pop-up. 



The lower window will appear, which shows your linked 'GDrive' (Google Drive). If your Google Drive does not appear on this page, you will need to follow the steps of the above linked article in the 'My Profile Page' section to reconnect your Google Drive.  





To save a project, you will have the option to 'Save on your computer' (which saves to your Google Drive) or 'Save to cloud documents' (which will save to your 'Creative Cloud' and will only be accessible through an Adobe Product).


To save to your 'Creative Cloud', choose 'File' - 'Save As' - then just name your file and click 'Save'.



To save to your Google Drive, choose 'File' - 'Save As' - 'On Your Computer' on the lower right of the pop-up Window. You will have the option to 'Save on your computer' or 'Save to cloud documents' again, select 'Save on your computer'. 



The lower window will appear, which shows your linked 'GDrive' (Google Drive). If your Google Drive does not appear on this page, you will need to follow the steps of the above linked article in the 'My Profile Page' section to reconnect your Google Drive. 


If any file is saved to 'Download' or 'My Device', it will be removed automatically and will not be achievable once you close your Cameyo window.




*Please note, if the tab you are working in ever closes or your Chromebook lid is shut, your session will also be closed and a brand new session will be opened.*



If you are in need of assistance, or receive any error messages while using this solution, please submit an eSupport ticket to esupport@ottumwaschools.freshdesk.com.