Support Portal for Maintenance & Technology

Step 1: Navigate to our District Email

• Navigate to: http://mail.ottumwaschools.com
  
  

  
  

Step 2: Sign-in

• Enter your full email address ([email protected])

• Enter your temporary password (Password0422)

Step 3: Setup Two-step/ Multi-factor Authentication

• Important: If using the phone call method you will not be able to use your school building's phone number. You will need to use a phone number you have direct access to receive calls or texts.
  
  

• The options available are below. It is recommended to add more than one option for flexibility.

  • Phone call - Do not use your building's phone number

  • Text message code

  • Microsoft Authenticator app notification to approve/ deny (most convenient) 

  • Microsoft Authenticator app time-based PIN
    
    

Step 4: Set New Password

• Minimum of 12-characters and must include at least one special symbol and one number

Note:
1) Technology & Maintenance Department Support:
When submitting tickets please provide as much information as you can about the issue. 
Also provide where you are located and include contact information such as your district extension.

https://esupport.ottumwaschools.com

2) SIS/ PowerSchool Support:
Jolie Williams, Data Specialist - Administration Office