If you have a K-8 Chromebook and it is not charging and you notice that the charger port or the charger is broken please submit a ticket and provide the following information.
1) The 5-digit asset number located on the bottom of the Chromebook.
2) The building, room, and Chromebook #.
3) Verify whether or not the charging port is damaged (see below).
For each classroom submit one ticket for your devices in the following fashion.
Subject: Building Name, Room Number, Staff Name, "Chromebook Repair"
Body: 5-digit Asset #, Chromebook # (each device on a new line please)
Subject: OHS, RM 162, John Doe, Chromebook Repair