If your Chromebook is crashing or freezing:
- Turn off your Chromebook, then turn it back on.
- Close all your apps and browser windows.
- If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r.
- If you've installed any new apps or extensions recently, uninstall them.
If none of these resolve the issue please continue with submitting an Esupport request.