First, check that:
- The charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
- The power outlet is working.
If your Chromebook still won't charge:
- Unplug your charger from the wall and your Chromebook.
- Plug your charger back in to your Chromebook, then the wall.
- Charge the device for at least 30 minutes.
If none of these resolve the issue please continue with submitting an Esupport request.